Role of Information and Communication Technologies in the Tourism Industry of Vellore District

International Journal of Computer Science (IJCS) Published by SK Research Group of Companies (SKRGC)

Abstract

The Information Communications Technologies (ICT) plays a major role in tourism, travel and hospitality industry. The Integration of ICT in the tourism industry is an essential for success of tourism enterprise. ICT facilitates an individual to access the tourism products information from anywhere any time. Tourism enterprises can also reach the targeted customers across the globe in a single click on the keypad after emergence of mobile computers, web technologies etc.This paper discusses field related to tourism and various information technologies available to enhance the existing infrastructure of tourism industry. Tourism is an information intensive industry and information and communication technology is a key driver for developing countries in organising and marketing their tourism products. To assess the use of ICT in the tourism industry in Vellore District in Tamil Nadu, over 150, tour operator, travel agencies, and hotel were surveyed.

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Keywords

Information technology, Tourism, communication, Vellore